Last Updated: May 26, 2026
This Privacy Policy explains how VoyageX AI, operated by Homofer Private Limited (“VoyageX AI”, “we”, “our”, or “us”), collects, uses, stores, shares, and protects personal information when you access or use our websites, applications, software, APIs, AI systems, analytics tools, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Consent
By accessing our website, submitting forms, requesting demos, or using our services, you consent to the collection, processing, storage, and use of your personal information in accordance with this Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023.
Information We Collect
We may collect the following categories of information:
Information You Provide
You may provide information directly to us when you:
- create an account;
- contact us;
- subscribe to services;
- request support;
- upload files or operational content; or
- communicate with us.
This information may include:
- name;
- email address;
- phone number;
- company name;
- billing information;
- account credentials; and
- information, files, or operational data voluntarily submitted through the Services.
Usage and Technical Information
We may automatically collect certain technical and usage information, including:
- IP address;
- browser type and version;
- device identifiers;
- operating system;
- usage logs;
- access times;
- pages or features accessed; and
- diagnostic, operational, and performance information.
Cookies and Similar Technologies
We use cookies and similar technologies to:
- maintain platform functionality;
- improve performance;
- analyze usage patterns; and
- enhance user experience.
For more information, please refer to our Cookie Policy.
Payment Information
Payments may be processed through third-party payment providers.
VoyageX AI does not store full payment card details on its own servers unless explicitly stated.
How We Use Information
We may use collected information to:
- provide, operate, and maintain the Services;
- authenticate users and secure accounts;
- improve functionality, reliability, and performance;
- provide customer support;
- process transactions and billing;
- communicate regarding operational updates, account management, or support;
- monitor and prevent fraud, abuse, or unauthorized access;
- comply with legal obligations; and
- develop, maintain, secure, and improve platform functionality, analytics, and operational capabilities.
AI and User Content
Certain features of the Services may process user-submitted content using artificial intelligence technologies.
You are responsible for ensuring that you have the necessary rights and permissions for content submitted to the Services.
We may process submitted content for:
- generating requested outputs;
- improving system performance;
- maintaining security and abuse prevention; and
- providing the Services.
VoyageX AI does not use customer operational data for third-party AI model training, benchmarking, or marketing purposes without explicit written consent.
We do not claim ownership over uploaded content.
Customers retain ownership of operational and organizational data submitted to the Services.
Sharing of Information
We may share information with:
- cloud hosting and infrastructure providers;
- analytics and monitoring providers;
- payment processors;
- customer support providers;
- professional advisors and auditors; and
- government or regulatory authorities where legally required.
We may also disclose information:
- to comply with legal obligations;
- to enforce our Terms of Service;
- to protect rights, security, and property; or
- in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We do not sell personal information to third parties.
International Data Transfers
Your information may be processed and stored in countries other than your own, including countries where our infrastructure providers or service providers operate.
By using the Services, you acknowledge that information may be transferred and processed in jurisdictions where our infrastructure or service providers operate, where permitted by applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- provide the Services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements; and
- maintain security and business records.
Retention periods may vary depending on the type of information and applicable legal requirements.
Data export capabilities may be provided to support operational continuity and customer transition requirements.
Business and operational records may be retained as reasonably necessary for compliance, audit, dispute resolution, security, and legal purposes.
Data Storage
User data may be securely stored and processed on cloud infrastructure operated by authorized service providers, including Google Cloud Platform and other infrastructure partners. Appropriate technical and organizational safeguards are implemented to protect stored information against unauthorized access, misuse, or disclosure.
Security
We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information and operational data from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- encrypted communications;
- access controls;
- audit logging;
- infrastructure monitoring;
- backups; and
- authentication safeguards.
However, no method of internet transmission or electronic storage can be guaranteed completely secure.
Your Rights
Depending on applicable laws, you may have rights to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of information;
- object to or restrict certain processing activities; and
- withdraw consent where processing is based on consent.
Requests may be submitted to:
Third-Party Services
The Services may contain integrations with or links to third-party services or websites.
VoyageX AI is not responsible for the privacy practices, security, or content of third-party services.
Children’s Privacy
The Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
VoyageX AI may update this Privacy Policy from time to time.
Updated versions will be posted on this page with the revised “Last Updated” date. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
Grievance Redressal Officer
For privacy-related concerns, complaints, or requests regarding personal data processing, users may contact our Grievance Redressal Officer.
Name: Manish Gupta
Designation: Founder & CEO
Email: privacy@voyagex.ai
We will make reasonable efforts to respond within 15 business days.
Contact Information
Homofer Private Limited
Gurugram, Haryana, India
Email: contact@voyagex.ai
